FAQ

Frequently Asked Questions

Everything you need to know before your first run.

Frequently asked questions

All Topics

General

Pricing & Packages

Process & Delivery

Technical

Earning Points

Levels & Tiers

Rewards & Redemption

Account & Management

General

Pricing & Packages

Process & Delivery

Technical

Earning Points

Levels & Tiers

Rewards & Redemption

Account & Management

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Frequently Asked Questions

Frequently asked questions

General

What does your platform do?

Who is this for?

How fast do I get results?

Pricing & Packages

How does pricing work?

Do credits expire?

Refunds?

Process & Delivery

How does Property Intelligence work?

Can I edit RoomVision images?

Do I own the outputs?

Technical

What AI models do you use?

Is my data secure?

Which regions are supported?

Earning Points

How do I earn points?

Do points expire?

What happens to points if my order is refunded?

Levels & Tiers

How do I level up?

What do levels unlock?

Can I lose my level?

Rewards & Redemption

How do I redeem points?

What can I redeem for?

Can I combine rewards?

Account & Management

Where do I see my balance?

Can I transfer points?

What happens to my points if I delete my account?

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